Monday, September 8, 2008

Is This Any Way to Run a Meeting?

Alas, the Disease Management Care Blog is not posting this 'live' from a meeting site at the DMAA Forum '08. As many readers know, a potential Category 4 bully by the name of Ike presented an unacceptable risk. Even if many of us had been able to get to the meeting, who knows when we would have been able to get out?

In the meantime KUDOs to the DMAA Staff. The DMCB received several 'stay posted' emails in the days leading up to the travel day, a request to update contact information 'just in case we can't get a hold of you,' a very timely cancellation notice and then, on top of it all, a personal phone call just to make sure I wasn't on my way to the airport. I talked to the staffer and she relayed that everyone being called was very supportive. And why not? That's what happens when you exceed the memberships' expectations.

One of the highlights of the Forum would have been a presentation by Bruce Bagley MD, a leader in the American Academy of Family Physicians, and Paul Grundy MD, director of healthcare transformation for IBM and chair of the Patient-Centered Primary Care Collaborative on the medical home and synergy between it and population health improvement interventions. The good news is that the presentation will still go on via web cast today at 10 AM. It should be very informative.

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